Business Analysis & HR Consulting
At Contingo, our consulting services focus on Business Analysis (BA) and HR Consulting; two complementary disciplines that help organisations work smarter, align people with strategy, and drive sustainable growth. We combine structured methodology with close collaboration with stakeholders to deliver solutions that are practical, actionable, and embraced across the organisation.
Business Analysis (BA)
Overview
Our business analysis services focus on uncovering opportunities, improving efficiency, and building strategies and systems that drive long-term success. We work closely with stakeholders throughout the process to ensure every solution is practical, embraced, and delivers measurable results.
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Business Analysis is the discipline of understanding how a business operates, identifying opportunities for improvement, and supporting informed decision-making. It involves examining processes, systems, data, and organisational structures to ensure that strategies, projects, and technology solutions deliver real value.
When you need BA
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Launching new initiatives or technology projects
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Optimising processes to reduce inefficiency
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Making strategic business decisions backed by data
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Managing organisational change and assessing its impact
Expected outcomes of BA consulting:
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Clear understanding of business processes and workflows
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Identification of inefficiencies, risks, and opportunities
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Data-driven recommendations for improvements
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Strong business cases and roadmaps for strategic projects
HR Consulting (HR)
Overview
Our HR consulting services are designed to align people with business goals. By collaborating with stakeholders at every step, we create policies, frameworks, and initiatives that strengthen teams, improve retention, and build workplaces where both people and organisations can thrive.
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HR Consulting focuses on aligning people with business objectives, strengthening workforce capabilities, and improving organisational performance. It covers everything from HR policies and procedures to employee engagement, learning, and culture.
When you need HR
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Redesigning HR policies or procedures
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Enhancing employee engagement and retention
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Structuring performance management and learning programmes
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Planning workforce needs and organisational development
Expected outcomes of HR consulting:
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HR policies and procedures that support business goals
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Competency frameworks and performance management systems
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Improved employee engagement, retention, and productivity
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Workforce and succession planning insights
Add-On Areas to Explore
Overview
In addition to the core framework and BA/HR services, clients often choose to explore additional areas to enhance outcomes:
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Business Analysis Add-Ons:
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Feasibility & risk assessment
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Market and competitor benchmarking
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System or technology evaluation
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Advanced data analysis and reporting
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HR Consulting Add-Ons:
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Organisational culture audits
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Leadership development programmes
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Job crafting
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Employee experience mapping
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Workforce analytics and predictive planning
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These add-ons are fully integrated into the framework or can be delivered as standalone modules depending on your needs.
